Wednesday, June 03, 2020

Photo: Joe Evans

MOTORISTS patiently waited in a long queue of cars on the Cork Road to get their first bite of a happy meal as McDonald’s opened its city based Drive Thru this morning.

The fast food chain’s second Drive Thru restaurant in Dungarvan was also back open for business from 11am, having been closed since the end of March due to Covid-19.

Operating on reduced opening hours, the Drive Thrus reopened with new measures in place to help keep employees and customers safe. This follows a successful pilot in May.

A spokesperson said, “With restaurant teams adjusting to new procedures to enable safe working and social distancing, things may take a little longer – and high demand is anticipated. The restaurants will be operating with reduced hours, between 11am and 10pm.” McDonald’s and its franchisees are working closely with An Garda Síochána to determine if it is necessary to close Drive Thru lanes if queues cause disruption at busier sites or put employees or customers at risk.

To help create a safe experience for everyone, social distancing has been introduced in the kitchens and service areas. Perspex screens have been installed at Drive Thru windows.

Employees have to wear protective equipment, and all are asked to confirm they are fit and able to work. Furthermore, contactless thermometers will be used to take employee temperatures on arrival at work for every shift.

As the restaurants have returned with smaller teams, they are offering a limited menu. There’s a capped spend of €30 per order at the Drive Thrus with customers encouraged to pay by contactless payment methods.

“As employees and the business adapt to a new way of working, McDonald’s would like to thank customers for their continued support and patience,” the spokesperson said.

The Waterford Drive Thru restaurants were among 20 McDonald’s restaurants that reopened today.


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