Monday, July 13, 2020

The Health Service Executive (HSE) has urged the public to be vigilant in light of reports of a telephone/text scam from criminals claiming to be contact tracing and testing staff working on their behalf.

The calls and text messages, according to a HSE spokesperson “claim that the person has been identified as a close contact of someone who has Covid-19 and ask for money for a testing kit to be sent to them and for bank details.

“The HSE does not charge the public for Covid-19 related services, including testing, and such texts and calls should be ignored.”

Any close contacts of a confirmed Covid-19 case will be contacted by phone by the Contact Tracing Team or Public Health Staff in the HSE and then referred for a test. “The HSE does not charge or ask for payment for testing,” the spokesperson added.

“If the Covid-19 Tracker App has identified you as a close contact you will see a red box with the advice on what you should do next on all pages of the app. You will never be asked for your bank details or to pay for testing by a member of HSE contact tracing staff.”

If you’re concerned about any contact you have received in relation to Covid-19 testing, please call HSELive on 1850 24 1850 or contact your local Garda Station.

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