Monday, April 26, 2021

MORE Waterford householders look set to benefit from Irish Water’s free leak repair service following the Commission for Regulation of Utilities (CRU) decision to extend the scheme.

The ‘First Fix Scheme’ forms part of the national Leakage Reduction Programme, providing householders and businesses with support in identifying and fixing leaks. Irish Water offers a free leak investigation and – when a potential leak has been identified – a free repair to a leak detected on an external supply pipe on the affected property.

The scheme, which was introduced in 2015 has, according to Irish Water, saved 155 million litres of water daily, a level which would supply 450,000 homes a year. Thus far, over 87,000 investigations and 60,400 leak repairs have been conducted. The changes approved to the scheme by the CRU also include those without a water mater, meaning up to 600,000 more properties stand to benefit from the service.

“We are making steady progress by replacing old water mains, fixing leaks and upgrading our water network as part of the Leakage Reduction Programme,” said Geoffrey Burke, Irish Water’s Customer Strategy and Capability Manager.

“The First Fix scheme is an essential tool in tackling the problem of leakage on customers’ property. We welcome the decision to expand the eligibility criteria. Many more customers will now be able to have a leak fixed free of charge and help to conserve our precious water resources. This will benefit everyone by ensuring a more secure and reliable water supply for all. We look forward to working with our customers throughout Ireland as we continue to deliver this important programme.”

Full details of the First Fix Free scheme can be found at www.water.ie. Its customer care helpline is open 24/7 on 1850 278 278 and customers can also contact Irish Water on Twitter @IWCare with any queries.

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